If you have a question(s) or need help, please contact us by e-mail.
Some questions may take longer to answer, but we will generally get back to you by the end of the following business day. Please note that we observe all national holidays, so on those occasions and around the New Year period inquiries / questions may take a little longer to respond to.
*For inquiries regarding orders placed, please remember to include both your NAME and the ORDER NUMBER in all correspondence.
*All customer services are conducted in English and Japanese. Thank you for your understanding.